Last Updated: 29/10/2019

Welcome to website. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website.

By accessing or using the website, you agree to be bound by these terms. If you disagree with any part of the Terms, then you are not allowed to access our services.

Information accuracy

We do our best to ensure that information on the site is accurate, complete and current. Despite our efforts, however, information on the website may occasionally be inaccurate, incomplete or out of date. All specifications, i.e. products, descriptions and prices of products on the site are subject to change any time without notice. We make efforts to accurately display the attributes of our products, including size, and colours. However, an attribute like colour depends on your computer system. We do not warrant the accuracy or completeness of the information, content or materials provided through the site.

Inclusion of any product or services on this site at any particular time does not imply that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

Terms of sale

By placing an order with us,  (i) you are agreeing to purchase from us, (ii) you are above 18 years old or are accessing the site under parent supervision, (iii) information you provide to us is true and accurate and you are an authorized user of the payment methods provided. The receipt by you of order confirmation does not constitute our acceptance of an order. We reserve the right to decline any orders made by you.

Before acceptance of an order, verification of information may be required. We retain the rights at any time after receipt of your order to accept, modify or decline your order for any reason whatsoever. We reserve the rights to limit the number of items ordered and refuse service to you without prior notifications.

Payment terms

Fittie allows buyers and sellers to use payment methods available on Fittie users can pay with and accept payments via M-PESA, FITTIE PAY and Coupons. This policy is part of our Terms and Conditions. By using Fittie payments, you’re agreeing to this policy and our Terms and Conditions.

Delivery and returns

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Intellectual property

The site and all of its materials, including, but not limited to, its software, scripts, HTML code, artwork, logos, images, and video (collectively, “materials”) are protected by copyright laws of Kenya and are a property of Fittie or its licensors. All materials provided through the site as a service to its current users or prospective visitors may be used for personal and informational purposes. No right or interest in Fittie materials is conveyed to you. You may not copy, reproduce, publish, modify, sell, license or otherwise exploit the Site or any of its materials without our prior written permission. You may not access or use the site for any competitive or commercial purpose nor may you permit copying of our materials. Any unauthorised copying, modifications, distribution or any other use of these materials is prohibited. All rights not expressly granted are reserved by Fittie, as applicable.

Disclaimer of Liability

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, communication line failure, theft or destruction, unauthorised access, alteration of, delay of operation, or under any other cause of action. Customer specifically acknowledges the Site is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and the risk of injury from the foregoing rests entirely with customers. Neither the Site nor any of its agents, affiliates, content providers shall be liable for any direct, indirect, incidental or consequential damages arising out of use of the site or inability to gain access to or use our service or out of any breach of any warranty. Customers or any other user hereby acknowledges that the provisions of this section shall apply to all content on the Site.

External Links

The site may contain links to third-party websites (“Other Sites” ) that are not under Fittie’s control. Fittie makes no claim and accepts no responsibility regarding nature, quality or reliability of other sites that are accessible by links from the Site. Fittie provides these links to you as a convenience and inclusion of any link does not imply endorsement by Fittie. You are responsible for viewing and abiding by privacy policies and terms of conditions posted on third-party sites.

Loyalty programs and promotions

Occasionally fittie offers promotions via emails, catalogues and advertisements. As a registered user of Fittie, you may be eligible to receive email promotions and offers that include special codes for free shipping or any other offer that will is available at that time.

***Please note that excessive abuse or misuse of the promotion codes may result to order cancellation. 

Promotion codes are alphanumeric codes associated with Fittie that you can use to redeem the promotion. There may be a minimum number of items purchased for the code to be viable. Please note that the promotion codes do not count as merchandise and do not count towards the minimum purchase requirement.